The changing business environment -- Key business decisions -- Management revisited -- Thinking revisited -- Learning new skills -- Cultivating a suitable environment for personal and group creativity -- Overcoming resistance: mindsets and paradigms -- Key innovation principles -- Support networks and systems -- Applied innovation in organisations -- Organisational climate and culture for optimising innovation -- New digital technology and organisational innovation -- The importance of leadership -- Pre-planning for change -- Strategy for change -- Foresight methodologies for coping with change