| Description |
1 online resource (xxiv, 504 pages) : illustrations |
| Series |
World Bank e-Library.
|
| Contents |
Foreword -- Preface -- Acknowledgments -- About the Authors -- Abbreviations -- Introduction -- PART ONE. UNDERSTANDING DEMAND AND THE FINANCIAL ECOSYSTEM -- Chapter 1. The Evolving Financial Landscape / Joanna Ledgerwood and Alan Gibson -- Chapter 2. Clients / Stuart Rutherford, Daryl Collins, and Susan Johnson -- Chapter 3. The Role of Government and Industry in Financial Inclusion / Stefan Staschen and Candace Nelson -- Chapter 4. The Role of Donors in Financial Inclusion / Mayada El-Zoghbi and Barbara Gähwiler -- Chapter 5. Measuring Financial Inclusion and Assessing Impact / Joanna Ledgerwood -- PART TWO. FINANCIAL SERVICE PROVIDERS -- Chapter 6. Community-Based Providers / Candace Nelson -- Chapter 7. Institutional Providers / Joanna Ledgerwood -- PART THREE. FINANCIAL SERVICES AND DELIVERY CHANNELS -- Chapter 8. Savings Services / Joanna Ledgerwood -- Chapter 9. Credit / Joanna Ledgerwood and Julie Earne -- Chapter 10. Agricultural Finance / Calvin Miller -- Chapter 11. Insurance / Craig Churchill -- Chapter 12. Payment Services and Delivery Channels / Joyce Lehman and Joanna Ledgerwood -- Chapter 13. Beyond Products: Building Integrated Customer Experiences on Mobile Phones / Ignacio Mas -- PART FOUR. INSTITUTIONAL MANAGEMENT FOR SCALE AND SUSTAINABILITY -- Chapter 14. Monitoring and Managing Financial and Social Performance / Joanna Ledgerwood, Geraldine O'Keeffe, and Ines Arevalo -- Chapter 15. Governance and Managing Operations / Peter McConaghy -- PART FIVE. SUPPORTING FINANCIAL INCLUSION -- Chapter 16. Funding / Julie Earne and Lisa Sherk -- Chapter 17. Regulation / Kate Lauer and Stefan Staschen -- Chapter 18. Infrastructure and Outsourced Support Services / Geraldine O'Keeffe, Julie Earne, Joakim Vincze, and Peter McConaghy -- Chapter 19. Building Inclusive Financial Markets / David Ferrand -- Index |
| Summary |
The New Microfinance Handbook takes a market systems approach to financial inclusion, oriented by client needs. Framing the book with the client as the central element recognizes the emerging awareness that financial needs of the poor are many and are provided by multiple market players beyond the scope of any single institutional form. The book explores the fundamentals of this expanded view through examining client needs (demand), products and providers (supply), and the support systems required to increase financial access to the poor with a focus on operational support, rules and regulations, infrastructure and delivery channels, information, and funding. The objective of the New Microfinance Handbook is to provide a strategic guide to help assess the financial service needs of the poor and to determine how a diversified financial sector can address these needs. The New Microfinance Handbook takes a different approach from the original Microfinance Handbook. Rather than write from the "institutional" perspective (supply driven), this time we consider first and foremost the clients and their needs (demand side) and how the market can better meet their needs. The result is a book which is less of a "how-to" guide but rather a description of financial markets and how they work, or do not work, in serving the needs of the poor--and what is needed to improve the market. The book aims to facilitate access to and usage of financial products and services that genuinely meet the many needs of the poor through various sustainable financial service providers |
| Analysis |
Microcredit |
|
Financial inclusion |
|
Informal sector |
|
Research |
|
Socially responsible investment |
|
Financial service providers |
|
Sustainability |
|
Delivery channels |
|
Regulation |
| Bibliography |
Includes bibliographical references and index |
| Notes |
English |
|
Print version record |
| Subject |
Microfinance.
|
|
Financial institutions.
|
|
Poor -- Finance, Personal
|
|
financial institutions (institutions)
|
|
BUSINESS & ECONOMICS -- Finance.
|
|
Financial institutions
|
|
Microfinance
|
|
Poor -- Finance, Personal
|
| Form |
Electronic book
|
| Author |
Ledgerwood, Joanna.
|
|
Earne, Julie.
|
|
Nelson, Candace.
|
|
World Bank.
|
| LC no. |
2012039738 |
| ISBN |
9780821389287 |
|
0821389289 |
|
