Pt. 1. Foundations of communication -- 1. Defining communication -- 2. The person in communication -- 3. Social factors affecting communication -- 4. Psychological factors affecting communication -- 5. Improving communication -- Pt. 2. Communication in context -- 6. Communication in groups and organisations -- 7. The counselling relationship -- 8. The mentoring relationship -- 9. Making the most of clinical supervision -- 10. Communication and leadership -- 11. Communicating with the wider world
Summary
The focus of this book is on communication between individuals using the spoken word and associated elements. The communication can be between two individuals or a group of people in a professional nursing setting; for example, nurse and patient, nurse and nurse, or nurse and doctor and manager