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Book Cover
Author Cockman, Peter.

Title Consulting for real people : a client-centred approach for change agents and leaders / Peter Cockman, Bill Evans and Peter Reynolds
Edition Second edition
Published London : McGraw-Hill, [1999]
London : McGraw-Hill Publishing Company, [1999]


Location Call no. Vol. Availability
 MELB  658.46 Coc/Cfr 1999  AVAILABLE
Description xx, 292 pages : illustrations ; 25 cm
Summary 'Consulting for Real People' shows how to become truly client-centred by empowering clients and supporting them right through to the point where the new behaviour replaces the old
Notes First ed. published as: Client-centred consulting : a practical guide for internal advisers and trainers. London : McGraw-Hill, 1992
Bibliography Includes bibliographical references (page [290]) and index
Subject Education consultants
Customer relations.
Organizational change.
Business consultants.
Educational consultants.
Author Evans, Bill, 1948-
Reynolds, Peter, 1947-
ISBN 0077093348