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Book Cover
Author Raines, Claire.

Title The art of connecting : how to overcome differences, build rapport, and communicate effectively with anyone / Claire Raines and Lara Ewing
Published New York : American Management Association, [2006]
Online access available from:
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Description 1 online resource (ix, 230 pages)
Contents Masters of Connection -- Core Principles -- Pathways to Connection -- Points of View -- Working With Differences in Groups -- Twenty Questions -- Crossing the Bridge -- Learning Activities
Summary "The Art of Connecting is filled with real-life examples of people handling potentially awkward or difficult relationships in everyday situations. There are also intriguing and uplifting stories of truly masterful communicators practicing their craft, in environments ranging from corporate boardrooms to television studios to the mountains of Lesotho in Africa. The authors explain how these expert connectors effortlessly shift among three distinct perspectives ("me," "you," and "them") to arrive at a clear and well-rounded view of every potential interaction." "As our workplaces and communities become more diverse in more ways, it's more important than ever to focus not on what sets us apart, but on what can bring us together. Packed with refreshing perspectives and clear examples, The Art of Connecting shows you how."--Jacket
Bibliography Includes bibliographical references (pages 215-217) and index
Notes Print version record
Subject Communication in management.
Intercultural communication.
Interpersonal communication.
Interpersonal Relations.
Form Electronic book
Author Ewing, Lara, 1954-
ISBN 0814408729
0814429637 (electronic bk.)
9780814429631 (electronic bk.)