Description |
xx, 435 pages : illustrations ; 25 cm |
Series |
Wiley series in systems engineering and management |
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Wiley series in systems engineering and management.
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Contents |
Machine derived contents note: Preface. -- Part I: A Systemic Approach To Organizational Transformation. -- A Systems View Of Organization. -- Systems: A General Concept. -- The Total Continuous Process Improvement and Innovation (TCPI2) Marco System. -- Part Ii: Managing A Knowledge-Based Organizaton. -- Organizational Learning. -- Systemic Problem Solving (SPS) as an Effective Way of Learning. -- Knowledge-Based Innovation. -- Knowledge Managers and Knowledge Workers. -- Knowledge Transfer and Knowledge Management. -- Part Iii: Managing In A Global Environment. -- On the Road to Globalization. -- The Strategy of Globalization. -- Globalization and Culture. -- Part Iv: Some Aspects Of Managing Quality. -- Some Fundamental Concepts of Management for Quality. -- Managing Variation: A Requisite for Quality. -- Some Major Quality Initiatives. -- Achieving High Quality Through Transformational Change. -- Part V: Reshaping The Organizational Culture. -- The System of the Organizational Culture. -- Managing the Core of the Organizational System. -- Values, Behavioral Standards, and Business Ethics. -- Symbols, Symbolic Actions, and Metaphors. -- Understanding an Organization's Behavior |
Summary |
"Eschewing abstract, technical jargon, the authors explain in a lively, accessible fashion what managers must do to cope with the global changes in technology enterprises. Middle managers and engineers in high-technology manufacturing companies, as well as all professionals interested in improving their managerial knowledge and skills, will benefit from Management for Quality in High-Technology Enterprises."--BOOK JACKET |
Bibliography |
Includes bibliographical references and index |
Subject |
Production management -- Quality control.
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Systems engineering -- Management.
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Process control.
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High technology industries -- Management.
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Author |
Brettner, Donald.
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LC no. |
2002071324 |
ISBN |
0471209589 : |
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