1. Data Warehousing -- 2. How a Data Warehouse Is Built -- 3. Keys to a Successful Implementation -- 4. What Do I Do With It Now? -- 5. How to Write a Winning Business Case -- 6. Selling the Winning Business Case -- 7. What to Do About Employee Training and Education -- 8. Parting Thoughts -- App. Sample Data Warehouse Work Breakdown Structure Template -- Technophobia Avoidance Glossary
Bibliography
Includes bibliographical references (pages 195-201) and index