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Book Cover
E-book
Author Ferris, Randall, author

Title Workplace safety : establishing an effective violence prevention program / Randall W. Ferris, Daniel Murphy
Published Amsterdam : Butterworth-Heinemann, 2015

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Description 1 online resource
Contents ""Title page""; ""Table of Contents""; ""Copyright""; ""Foreword""; ""Preface""; ""About the Authors""; ""Acknowledgments""; ""Part I: Getting Your Ducks in a Row""; ""Chapter 1: Definitions, Statistics, and the Occupational Safety and Health Administration""; ""Abstract""; ""Workplace Violence Is Not a Crime""; ""Reporting at the Federal Level""; ""OSHA's Role""; ""OSHA Workplace Violence Inspections""; ""OSHA Risk Factors""; ""OSHA Fines and Lawsuits""; ""What Every Company Should Do""; ""Chapter 2: The Need for a Violence Prevention Program""; ""Abstract""; ""Avoidance of Legal Liability""
""The Cost of an On-Site Homicide""""Chapter 3: Overcoming Rationalizations, Objections, and Denials""; ""Abstract""; ""Part II: Getting Everyone Up-to-Speed""; ""Chapter 4: Types of Violence""; ""Abstract""; ""Chapter 5: Relationship Violence""; ""Abstract""; ""Observable Symptoms of Relationship Violence""; ""Discussing Your Concerns with the Associate""; ""Chapter 6: Associate Violence""; ""Abstract""; ""Motive and Behavioral Warning Signs""; ""Chapter 7: External Violence""; ""Abstract""; ""How Much Security Is Appropriate?""; ""Part III: Formulating a Plan and Putting it Into Action""
""Chapter 8: Seven Components of a Comprehensive Violence Prevention Plan""""Abstract""; ""The Seven Components of a Comprehensive Violence Prevention Plan""; ""Chapter 9: Staff and Management Training""; ""Abstract""; ""Associate Training Plan""; ""Supervisor and Management Training""; ""Chapter 10: The Situational Assessment and Management Team""; ""Abstract""; ""Assembling the Team""; ""Addressing the Immediate Threat""; ""The Investigation""; ""Conducting Threat Assessments""; ""Chapter 11: High-Risk Terminations and Building an Enhanced Security Plan""; ""Abstract""
""Softening the Landing""""After the Termination is Over""; ""The Enhanced Security Plan""; ""Chapter 12: Managing the Aftermath of Violence""; ""Abstract""; ""Victim and Family Care""; ""Employee Care""; ""Police Relations""; ""Interim Business Recovery""; ""Public Communication""; ""Afterword by Dan Murphy""; ""Subject Index""
Summary Annotation 'Workplace Safety' includes a powerful model on how to overcome organisational rationalization, objection, and denial when confronted with proposing a workplace violence protection program
Notes CIP data; item not viewed
Subject Industrial safety.
Violence in the workplace -- Prevention
Occupational Health
occupational safety.
Industrial safety
Violence in the workplace -- Prevention
Form Electronic book
Author Murphy, Daniel, author
ISBN 9780128027899
0128027894
0128027754
9780128027752