| Description |
1 online resource (xx, 348 pages) : illustrations |
| Contents |
Cave Walls to CRTs: The Landscape of Knowledge Networking -- Knowledge, History, and the Industrial Organization -- Our Ancestral Heritage -- Stories, Rituals, Trust, and Culture -- The First Mass Medium -- The Dawn of the Info Age -- Using the Net to Share What People Know -- Managing Knowledge -- Roots of the Knowledge Network -- A Knowledge-Swapping Community -- Organizational Knowledge Networking -- Strategy and Planning for the Knowledge Network -- Strategy and Change -- Planning and Cost Issues -- Matching Culture with Technology -- The Role of IT in the Effective Knowledge Network -- IT and Knowledge Exchange -- Technical Approaches to Managing Knowledge -- Basic Tools of the Knowledge Network -- Online Environments for Knowledge Sharing -- Fostering a Knowledge-Sharing Culture -- Creating the Ideal Conditions -- Analyzing an Organization's Culture -- Tapping the Mind Pool -- Leadership: Energy from the Top -- Self-Organizing Subcultures -- The Challenge of Change -- Taking Culture Online -- The Medium Is Part of the Message -- Tools and Their Configuration -- Three Dimensions of Collaboration -- Knowing the People and the Policies -- External Collaborative Communities -- Choosing and Using Technology -- Tools for Every Purpose -- Tools, Their Features, and Their Applications -- Instant Messaging and Presence -- Peer-to-Peer Knowledge Nets -- Building Environments for Collaboration -- Tools for Transitory Conversational Events -- Practical Applications of Knowledge Networking |
| Summary |
A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information. Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster decisions to improving products and efficiency. This book offers a clear-cut road map for building a successful knowledge management system to capture and fully exploit the knowledge exchanged in conversations |
| Bibliography |
Includes bibliographical references (pages 323-336) and index |
| Notes |
Print version record |
| Subject |
Knowledge management.
|
|
Communication and technology.
|
|
Knowledge Management
|
|
BUSINESS & ECONOMICS -- Information Management.
|
|
BUSINESS & ECONOMICS -- Knowledge Capital.
|
|
Communication and technology
|
|
Knowledge management
|
| Form |
Electronic book
|
| ISBN |
0471427578 |
|
9780471427575 |
|
047121549X |
|
9780471215493 |
|
