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E-book
Author Crump, Michele J

Title Meeting the needs of student users in academic libraries : reaching across the great divide / Michele J. Crump and LeiLani S. Freund ; with contributions from Steven Carrico [and others]
Published Oxford : Chandos Publishing, 2012

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Description 1 online resource (xviii, 204 pages) : illustrations
Series Chandos information professional series
Chandos information professional series.
Contents The divide as we see it / Michele J. Crump and LeiLani S. Freund -- Services in the information commons / LeiLani S. Freund -- A post-occupancy look at library building renovations : meeting the needs of the twenty-first century users / Steven Carrico and Ann Lindell -- Assess to cultivate you own library / Michele J. Crump -- Millennials and technology : putting suppositions to the test in an academic library / Pascal Lupien and Randy Oldham -- We asked and they told us : survey x2 / Michele J. Crump and LeiLani S. Freund -- reaching across the divide / Michele J. Crump and LeiLani S. Freund
Summary Meeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student's approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig? Takes an honest look at learning commons in academic libraries and discusses what is working and what is notExplores behind the statistics as to why users come to the library; does the librarians' concept of 'the library as place' match user perception?Looks at the anthropology of the user to gauge satisfaction with the services and space provided by the library via recent survey findings
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Libraries and students.
LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- Archives & Special Libraries.
Libraries and students
Form Electronic book
Author Freund, LeiLani
Carrico, Steve
ISBN 9781780633237
1780633238