Description |
1 online resource (173 pages) : illustrations |
Contents |
Canada's international transactions in services / Hugh Henderson -- Canada's ageing population and projected changes in value orientations and the demand for urban services / Thomas E. Muller -- Consumer satisfaction with government services / Victor J. Roth and Lorne Bozinoff -- Accessibility and quality in higher education / Sid N. Gilbert and Frederick T. Evers -- Issues and opportunities in the professional services / Jerry S. White -- The impact of CAD on consulting engineering firms : a survey of CAD users and non-users / John Haywood-Farmer and Neil F. Hill -- The rise of non-bank financial conglomerates : a major trend in the unfolding financial services sector of the Canadian economy / Gordon F. Boreham -- Telecommunications services in Canada : the changing policy and regulatory context / R. Brian Woodrow -- tracking a growth industry : the development of marketing research services in Canada / James G. Barnes -- The business of high culture : marketing the performing arts in Canada / Brenda Gainer -- The role of non-verbal communication in service provision and representation / M.S. Sommers, D.W. Greeno and D. Boag |
Notes |
Originally published 1989 by Frank Cass and Company Limited |
Bibliography |
Includes bibliographical references |
Subject |
Service industries -- Canada
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Service industries
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Canada
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Form |
Electronic book
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Author |
Frisbee, W. R. (William R.)
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Sommers, Montrose S
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ISBN |
9781315035451 |
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1315035456 |
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1306110343 |
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9781306110341 |
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9781135184100 |
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1135184100 |
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9781135184179 |
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1135184178 |
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9781135184247 |
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1135184240 |
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