| Description |
xvi, 464 pages : illustrations ; 25 cm |
| Contents |
1. Managing change -- 2. Operations and change strategy -- 3. Performance objectives -- 4. Operations activities -- 5. Planning and controlling -- 6. The operations initiatives of TQM, MRP, JIT and OPT -- 7. The people in the change process -- 8. Teams -- 9. Empowerment -- 10. The learning organisation -- 11. Business process re-engineering -- 12. Key management ideas -- 13. Personal and management development -- 14. Continuous improvement |
| Bibliography |
Includes bibliographical references and index |
| Subject |
Organizational change -- Management.
|
|
Production management.
|
| ISBN |
0273625071 |
|
