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Book Cover
Author Great Britain. Office of Government Commerce.

Title Planning to implement service management / Office of Government Commerce
Published Norwich, England : The Stationery Office, 2002


Location Call no. Vol. Availability
 MELB  004.068 Gre/Pti  AVAILABLE
Description xiv, 208 pages : illustrations ; 30 cm
Series ITIL : managing IT services
ITIL (Great Britain) (Great Britain.Office of Government Commerce)
Analysis Best practice
Database management
Information system
Information technology
Notes Cover title: Best practice for planning to implement service management
Bibliography Includes index
Subject Business enterprises -- Data processing.
Management information systems.
Information technology.
Business enterprises -- Information technology.
Computer networks -- Management.
Support services (Management)
Information technology -- Management.
Author Great Britain. Her Majesty's Stationery Office.
LC no. 00002434
ISBN 0113308779
Other Titles Best practice for planning to implement service management