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Book Cover
E-book
Author Green, Philip, 1959-

Title MisLeading indicators : how to reliably measure your business / Philip Green and George Gabor
Published Santa Barbara, Calif. : Praeger, [2012]
©2012
Online access available from:
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Description 1 online resource (xii, 286 pages) : illustrations
Contents What indicators indicate -- Counting, recounting, and miscounting -- Measuring accurately with instruments -- Rating, scoring, and ranking reliably -- How people react to measurements -- Why performance dashboards mislead -- Focusing employees with measurements -- Going against the flow : navigating changing data streams -- How averages distort indicators -- Opposing views : are you being misled? -- Misleading ourselves with measurements of risk
Summary This book reveals the hidden and potentially misleading nature of measurements, empowering readers to avoid making critical business decisions that are harmful, unreasonable, unwarranted, or plain wrong
Bibliography Includes bibliographical references (pages 269-274) and index
Notes Print version record
Subject Economic indicators.
Management -- Statistical methods.
Performance -- Statistical methods.
Work measurement.
Form Electronic book
Author Gabor, George.
ISBN 0313395969 (electronic bk.)
9780313395963 (electronic bk.)