| Description |
1 online resource (xii, 286 pages) : illustrations |
| Contents |
What indicators indicate -- Counting, recounting, and miscounting -- Measuring accurately with instruments -- Rating, scoring, and ranking reliably -- How people react to measurements -- Why performance dashboards mislead -- Focusing employees with measurements -- Going against the flow : navigating changing data streams -- How averages distort indicators -- Opposing views : are you being misled? -- Misleading ourselves with measurements of risk |
| Summary |
This book reveals the hidden and potentially misleading nature of measurements, empowering readers to avoid making critical business decisions that are harmful, unreasonable, unwarranted, or plain wrong |
| Bibliography |
Includes bibliographical references (pages 269-274) and index |
| Notes |
Print version record |
| Subject |
Management -- Statistical methods
|
|
Economic indicators.
|
|
Work measurement.
|
|
Performance -- Statistical methods
|
|
Performance technology -- Statistical methods
|
|
BUSINESS & ECONOMICS -- Training.
|
|
Economic indicators
|
|
Management -- Statistical methods
|
|
Work measurement
|
| Form |
Electronic book
|
| Author |
Gabor, George.
|
| ISBN |
9780313395963 |
|
0313395969 |
|
