front cover; copyright; table of contents; front matter; Foreword; Preface; Acknowledgments; Introduction; body; 1. WHO NEEDS IT?; 2. WHAT IS SIX SIGMA?; 3. SIX SIGMA DEPLOYMENT OVERVIEW; 4. OPPORTUNITY; 5. MANAGEMENT AND CHAMPIONS; 6. STRATEGIC PLAN; 7. PROJECT SELECTION; 8. COACHING; 9. BLACK BELTS; 10. GREEN BELTS; 11. AWARENESS; 12. SIX SIGMA SUCCESS STORIES; 13. ENHANCING SIX SIGMA TO DELIVER HIGHEST PERFORMANCE AT LOWEST COST; 14. SIX SIGMA METHODOLOGY-- THE BENEFITS OF A STRATEGIC APPROACH; 15. SIX SIGMA AND QUALITY SYSTEMS; 16. FINAL THOUGHTS; Appendix A. THE HISTORY OF SIX SIGMA
Appendix B. TOOLS COMMONLY USED IN SIX SIGMAAppendix C. TRAINING CERTIFICATIONS; Appendix D. BRIEF OVERVIEW OF SOME BLACK BELT PROJECTS; Appendix E. GLOSSARY; index
Summary
Six Sigma Deployment shows executives and managers how to institutionalize this breakthrough methodology as part of a business strategy that maximizes return on investment
