Introduction -- 1. Disaster -- 2. The profit motive -- 3. The failure of design -- 4. Commitment to safety -- 5. People at work -- 6. Sheen and the disease of sloppiness -- 7. Internal communications -- 8. Talking to the world -- 9. Unlawful killing -- 10. The meaning of 'obvious' -- 11. Where does the buck start? -- 12. Law and the real world -- 13. Corporate responsibility: beyond the law -- 14. The role of government -- 15. The world beyond
