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Authors (Last name first) (1-12 of 12)
Hiles, Andrew.
1
2012
Hiles on business continuity : global best practices, third edition
Hiles, Andrew
3rd ed
©2012
Rating:
Electronic Resources
2
2014
Business continuity management : global best practices, fourth edition
Hiles, Andrew
4th ed
Rating:
Electronic Resources
3
2014
Business continuity management : global best practices
Hiles, Andrew, author
Fourth edition
Brookfield, Connecticut : Rothstein Publishing, 2014
Rating:
Electronic Resources
4
2014
Business continuity management : global best practices, fourth edition
Hiles, Andrew
4th ed
Rating:
Electronic Resources
5
2002
The complete guide to IT service level agreements : aligning IT services to business needs
Hiles, Andrew
3rd ed
Rating:
Electronic Resources
6
2007
The definitive handbook of business continuity management
Second edition
Chichester, England ; Hoboken, NJ : John Wiley & Sons, [2007]
Rating:
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MELB
658.4056 Hil/Dho 2007
AVAILABLE
7
2011
The definitive handbook of business continuity management
3rd ed
Rating:
Electronic Resources
8
2012
Hiles on business continuity : global best practices, third edition
Hiles, Andrew
3rd ed
©2012
Rating:
Electronic Resources
9
1993
Service level agreements : measuring cost and quality in service relationships
Hiles, Andrew.
First edition
London ; New York : Chapman & Hall, 1993
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Call no.
Vol.
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MELB
658.562 Hil/Sla
AVAILABLE
10
2016
Service level agreements : winning a competitive edge for support & supply services
Hiles, Andrew
Rating:
Electronic Resources
More...
Hiles, Andrew Hon FBCI, EIoSCM
11
2016
Creating a Customer-Focused Help Desk
Hiles, Andrew Hon FBCI, EIoSCM
Rating:
Electronic Resources
12
2016
E-Business Service Level Agreements
Hiles, Andrew Hon FBCI, EIoSCM
Rating:
Electronic Resources
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