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Authors (Last name first) (1-3 of 3)
Hill, Nigel, 1952-
1
2006
Handbook of customer satisfaction and loyalty measurement
Hill, Nigel, 1952-
Third edition
Aldershot, England ; Burlington, VT : Gower, [2006]
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WATERFT BUSINESS
658.812 Hil/Hoc 2006
AVAILABLE
2
1999
How to measure customer satisfaction
Hill, Nigel, 1952-
Aldershot ; Brookfield, Vt. : Gower, [1999]
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Call no.
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Availability
WATERFT BUSINESS
658.812 Hil/Htm
AVAILABLE
MELB
658.812 Hil/Htm
AVAILABLE
3
2003
How to measure customer satisfaction
Hill, Nigel, 1952-
Second edition
Aldershot, Hants, England ; Burlington, VT : Gower, [2003]
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MELB
658.812 Hil/Htm 2002
AVAILABLE
W'PONDS
658.812 Hil/Htm 2002
AVAILABLE
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