| Description |
1 online resource (113 pages) |
| Contents |
Cover; Half Title; Title Page; Copyright Page; Table of contents; Authors; Preface; Acknowledgments; 1 Introduction; What Is Workplace Violence?; Perception versus Reality; Categories of Workplace Violence; Conditions That Can Lead to Violence; Notes; 2 The Foundation: Creation of a Workplace Violence Prevention Policy; 3 Development of a Threat Management Program; Designing a Program; Formation of a Threat Management Team (TMT); Importance of Categorizing Threat Management Incidents; Record Keeping (Intake and Case Management); Metrics; Metrics: Ways to Show and Use the Data (Notional Data) |
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Educating Management and EmployeesWhat Is an Advanced Threat Incident?; 4 Principles of Threat Assessment and Management; Proactive versus Reactive; What Is a Threat?; Types of Threat; Direct Threat; Veiled Threat; Indirect Threat; Conditional Threat; Threatening Behavior; Threat Management; Threat Assessment; Identification of Behaviors of Concern; Threat Considerations and Stressors; Precipitating or "Trigger" Events; Assessing the Threat; Personality; Work Dynamics; Personal Issues; Interests or Societal or Social Influences; Evaluation of the Threat |
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Considerations for Investigation, Intervention, and Case ManagementLimitations of Threat Assessment; Washington Navy Yard Shooting; Notes; 5 Legal Considerations in the Management of Threats; Pre-Incident; 1. The Constitution; 2. Federal Law; 3. State Law; 4. Common Law and Classic Tort Claims; During an Incident; 1. An Employee's Right to Privacy; 2. The Americans with Disabilities Act (ADA) and Americans with Disabilities Act Amended (ADAA); 3. Wrongful Termination and Due Process; 4. Rights under a Collective Bargaining Agreement; 5. Discrimination; 6. Hostile Work Environment |
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Post-Incident1. The Exclusivity Rule and Recovery; 2. Common Law Liability; 3. Negligent Hiring; 4. Negligent Supervision and Retention; 5. Problems with Avoiding Liability; 6. OSHA; 7. Temporary Restraining Orders (TROs); Final Thoughts; Notes; 6 The Employee Assistance Program (EAP) and Its Role in the Management of Workplace Threats; Confidentiality; EAP Programs and Threat Management; The Employee Who Is Troubled by Personal Issues; EAP Consultation; Conflict Resolution; Training; After a Critical Incident (Death or Perceived Threat to Life); EAP Consultation |
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Organizational Development ConsultingThreat Management: Threat Assessment versus Fitness for Duty; Fitness for Duty; Drug-Free Workplace; Working as Part of the TMT; References; 7 Risk Assessment in Domestic Violence and Stalking Cases; Domestic Violence Statistics; Defining Domestic Violence; Domestic Violence and the Workplace; Examples of Domestic Violence Infiltrating the Workplace; Cynthia Bischof; Nordstrom Shooting; Lethality Indicators; Threat Assessments; Jacquelyn Campbell and the Danger Assessment; Assessing and Understanding the Situation; Pre-Incident Indicators |
| Summary |
Workplace Violence: Issues in Threat Management defines what workplace violence is, delves into the myths and realities surrounding the topic and provides readers with the latest statistics, thinking, and strategies in the prevention of workplace violence. The authors, who themselves have implemented successful workplace violence protection programs, guide novice and experienced practitioners alike in the development of their own programs |
| Notes |
Status of the Relationship |
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Print version record |
| Subject |
Violence in the workplace -- Prevention
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Violence in the workplace.
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BUSINESS & ECONOMICS -- Human Resources & Personnel Management.
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BUSINESS & ECONOMICS -- Management.
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Violence in the workplace
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Violence in the workplace -- Prevention
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| Form |
Electronic book
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| Author |
Bixler, David E
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Rugala, Eugene A
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Casteel, Carri
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| ISBN |
9781498735131 |
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1498735134 |
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1315352664 |
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9781315352664 |
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