| Description |
xvi, 345 pages : illustrations ; 24 cm |
| Contents |
Preface -- Part 1. Introduction. Chapter 1. Understanding the organization -- Chapter 2. Understanding communication in organizations -- Part 2. Interpersonal communication. Chapter 3. Good listening : the key to communication comprehension -- Chapter 4. The interview : achieving mutual understanding -- Chapter 5. The small group : developing effective participation -- Chapter 6. Supervision : achieving dynamic leadership through communication -- Part 3. Presentational communication. Chapter 7. Achieving thorough planning -- Chapter 8. Effective implementation -- Part 4. Written communication. Chapter 9. Writing : developing effective messages -- Part 5. Improving communication skills. Chapter 10. Training : improving communication through intervention -- References -- Index |
| Summary |
This book focuses on the individual and emphasizes how to acquire and apply the skills that will bring communication success in an organizational setting. It places more emphasis on the cultivation of skills in both written and oral communication as it pertains more directly to the actualities of the contemporary organization |
| Notes |
Includes indexes |
| Bibliography |
Bibliography: pages 334-340 |
| Subject |
Communication in management.
|
|
Communication in organizations.
|
| LC no. |
79011620 |
| ISBN |
0131532960 |
|
9780131532960 |
|
