Kaizen--Kaizen vs. innovation--Japanese vs. Western approaches to quality control--Follow the PDCA cycle (a continuatiuon of the deming wheel)--Practice--Kaizen in facilities--Group-oriented Kaizen--Suggestion systems--Management--Cross-functional management--Policy deployment--Quality deployment--Approach to problem solving--Kaizen and labor-management relations--Management and labor: enemies or allies?--Productivity culture--Productivity in disarray: the hard and the soft aspects--Changing the corporate culture--Supplier relations--Changing corporate culture: challenge to the West
Analysis
@ Kaizen % Kaizen vs. innovation % Japanese vs. Western approaches to quality control % Follow the PDCA cycle (a continuatiuon of the deming wheel) % Practice + Kaizen in facilities % Group-oriented Kaizen + Suggestion systems % Management + Cross-functional management + Policy deployment + Quality deployment % Approach to problem solving + Kaizen and labor-management relations + Management and labor: enemies or allies? + Productivity culture + Productivity in disarray: the hard and the soft aspects % Changing the corporate culture + Supplier relations + Changing corporate culture: challenge to the West
