| Description |
1 online resource (319 pages) |
| Contents |
Cover; Half Title; Title Page; Copyright Page; Table of Contents; List of figures; Introduction; Part I Think First!; Introduction to Part I; 1 Setting clear objectives; Why objectives are important; How objectives influence the outcome; The objectives setting process; Information required; Some examples of generic objectives; Skills, tools and technologies; Cost-effectiveness; Responsiveness and flexibility; Staff; 2 Assessing the potential for improving performance; The need to assess; A fundamental question; Three fundamental measures; The internal improvement baseline |
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The external improvement baselineRemoving constraints and adding value; Summarizing the need to assess; Calculating the improvement baseline; Internal staff utilization; Internal staff efficiency; Utilization of assets; 3 Implications for business users; Implications for customers; Working the assets; Performance levels; Planning; The service cycle; Implications for the outsourcing procurement team; 4 Managing the constituency; What is a constituent?; Why worry about constituents?; Identifying the constituents; Authorizing bodies/decision makers; Colleagues; Users |
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Staff and staff representativesInternal specialists and experts; Suppliers; External bodies; The constituency list; Managing the constituency; 5 Managing the risks; The risk register; The risk register framework; Detailed risk description; Risk detail sheet -- content; Risk detail sheet -- example; Schedule and summary of risks; Schedule of risks; Summary of risks; Risk register overview; The risk management process; Sample risks; Part II Preparation -- The Key to a Good Job; Introduction to Part II; 6 Establishing the procurement process; Preparing the project plan |
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Definition of service requirementFormulate principal policies; Agreement packaging options; Agreement structure and principles; SoSR information requirement and collection; SoSR preparation and issue; Informal supplier discussions; Expressions of interest; Supplier short list; The SoSR evaluation model and process; Negotiate contract; Prepare contract management processes; Implementation management; 7 Planning and managing the project; What is project management?; Project management elements; Project planning; Managing the project; Reporting the project; The project manager's role |
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Initiating a projectTerms of reference and objectives; Project plan; Project board/team; Decision making authority; A typical project management cycle; An illustrative project plan; 8 Packaging the agreement; What is an agreement package?; Defining the package; Setting the boundaries; Gaining added value; 9 Defining the service requirement; 10 Human resources; Impact on staff; Staff communications strategy; Issues for consideration; Current human resources policies; Trade union consultation; Human resources legislation; Choice; Policy for early retirement; Pensions; Redundancy rules |
| Notes |
Redundancy indemnification |
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Print version record |
| Subject |
Contracting out.
|
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Project management.
|
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Contracting out
|
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Project management
|
| Form |
Electronic book
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| Author |
James, Barry
|
| ISBN |
9781351884570 |
|
1351884573 |
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