Description |
xi, 244 pages : illustrations ; 24 cm |
Contents |
Pt. 1. Introducing ISO 9001. 1. Why ISO 9001? 2. Introduction to ISO 9000. 3. Overview of ISO 9001 in Software. 4. Management Issues and ISO 9000 -- Pt. 2. Conforming to ISO 9001. 5. Introduction. 6. Management Responsibility. 7. Quality System. 8. Document and Data Control. 9. Internal Quality Audits. 10. Corrective and Preventive Action. 11. Control of Quality Records. 12. Training. 13. Product Identification and Traceability. 14. Control of Customer-Supplied Product. 15. Purchasing. 16. Handling, Storage, Packaging, Preservation, and Delivery. 17. Control of Nonconforming Product. 18. Contract Reviews. 19. Process Control. 20. Design Control. 21. Inspection and Testing. 22. Inspection and Test Status. 23. Control of Inspection, Measuring, and Test Equipment. 24. Statistical Techniques. 25. Servicing and Software Maintenance -- Pt. 3. Putting ISO 9001 to Work. 26. The Documentation. 27. Quality Manual. 28. Project Quality Plans. 29. Process Documentation |
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30. Developing the QMS. 31. Certification -- Appendix A: Quality Terminology |
Notes |
"A Wiley-QED publication." |
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"Includes 1994 version of the ISO 9001"--Cover |
Bibliography |
Includes bibliographical references (pages 235-236) and index |
Subject |
Computer software -- Quality control.
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Quality control -- Standards.
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LC no. |
94040487 |
ISBN |
0471118885 (paper : acid-free paper) |
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