| Description |
1 online resource (xix, 380 pages) |
| Series |
Business analysis professional development series |
| Contents |
Front Cover; Title Page; Copyright; Contents; Preface; Acknowledgments; About the Authors; WAV™; CHAPTER 1-Introduction; What Is Business Analysis?; Who Does Business Analysis?; What Qualities Do BAs Possess?; Organizational Structures and the BA; BA Career Progression; Becoming a Trusted Advisor; Business Analysis Competencies; Core Concept Model; Underlying BA Competencies and Skills; Business Analysis Perspectives; The BI Perspective; The BPM Perspective; The IT Perspective; The Business Architecture Perspective; The Agile Perspective; Key Business Analysis Terms, Concepts, and Definitions |
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What Is a Requirement Versus Design Versus Business Analysis Information?What Is a Project Versus Program Versus Initiative Versus Operation?; What Is a System Versus a Solution Versus a Process Versus an Application Versus a Software System?; What Are Stakeholders Versus Actors Versus Users?; What Are Enterprise Environmental Factors Versus Organizational Process Assets?; Business Analysis Center of Excellence and Business Analysis Community of Practice; Hone Your Business Analysis Information Elaboration Techniques; Business Analysis Journey Map; Summary of Key Points; Chapter References |
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CHAPTER 2-Step 1: Understand Your StakeholdersTypes of Stakeholders; Domain Stakeholders; Solution Stakeholders; Business Analysts and Project Managers; Product Owners and Scrum Masters/Agile Project Managers; Develop Stakeholder Profiles; Understand Stakeholder Motivations; Understand Stakeholder Differences; Understand Stakeholder Attitudes; Understand Stakeholder Influence; Understand Stakeholder Success Criteria; Understand How Stakeholders Can Be Engaged; Balance Your Stakeholders' Needs; Understand the Political Environment; Define Strategy for Navigating the Organizational Environment |
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Trust: It's the Game ChangerDetecting Mistrust or Distrust; Understand the Impact of Trust on Your Business Analysis Work; Ongoing Stakeholder Analysis; Techniques; Capability Framework; Organizational Modeling (Organizational Charts); Stakeholder List, Map, or Personas; Summary of Key Points; Chapter References; CHAPTER 3-Step 2: Understand the Business Context; Understand the Enterprise Architectural Direction; Organizational Structure; Organizational Culture and Style; Organizational Communication; Organizational Systems; Organizational Readiness; EA Components |
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Understand the Organization's Business DriversFrequently Identified Business Drivers; Customer Satisfaction/Customer Impact Business Driver; Currency Business Driver; Compliance Business Driver; Market Position Business Driver; Needs Analysis/Needs Assessment Business Driver; Situation Statement; Feasibility Analysis; Cost-Benefit Analysis; Understand the Business Case; Techniques; Balanced Scorecard (BSC); Benchmarking and Market Analysis; Business Capability Analysis; Business Model Canvas; Business Motivation Model (BMM); Business Value Definition; Decision Analysis; Document Analysis |
| Summary |
"This volume in the Business Analysis Professional Development Series presents all the standard practices for performing business analysis work across seven steps, five perspectives, and 74 techniques. It will help business analysts at all levels further develop their skills and capabilities and master the next, or intermediate, level of competency in business analysis needed to advance their careers. This reference provides valuable guidance to everyone who performs BA work, uses BA deliverables, reviews or approves BA deliverables, or manages or mentors BA practitioners. It will help readers comprehend the BA role, responsibilities, and deliverables that ensure business analysis success. For instructors, trainers, and students, the supplemental Mastering Business Analysis Standard Practices Workbook, designed to be used in conjunction with the main text, enables readers to practice the seven-step process they are learning with a realistic case study, exercises, and suggested solutions. It helps facilitate self-learning and course instruction effectively where users can engage the processes before applying them on their own projects. Key Features [bullet] Presents a structured step-by-step process for performing business analysis that any new or experienced practitioner could follow, rather than having to piece the process together themselves [bullet] Addresses stakeholder identification and thoroughly examines stakeholder analysis and management to ensure a deep understanding before planning or engaging stakeholder involvement [bullet] Discusses how to perform situational needs analysis and prepare situational justification for decision makers within the business context [bullet] Demonstrates how to plan the business analysis work effort and develop and execute communication and information management plans [bullet] Shows how to set up a project for success with a clear and concise scope definition boundary, maintain agreement on scope, and control scope in an ever-changing environment [bullet] Provides detailed guidance on developing solution requirements and design definition for building the solution to meet stakeholder needs [bullet] Details the business analysis practitioner's role as the solution is being built; throughout the solution's existence; and after to ensure proper value is achieved [bullet] Defines BA and project management collaboration opportunities that lead to successful solution results [bullet] Covers business analysis terminology, roles and responsibilities, perspectives, competencies, and the expanded multi-level career path of a business analyst [bullet] WAV offers downloadable Business Analysis Referenced Templates--available from the Web Added Value Download Resource Center at www.jrosspub.com"-- Provided by publisher |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Online resource; title from digital title page (viewed on July 12, 2019) |
| Subject |
Business analysts -- Examinations -- Study guides
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BUSINESS & ECONOMICS -- Project Management.
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BUSINESS & ECONOMICS -- Management.
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BUSINESS & ECONOMICS -- Industrial Management.
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BUSINESS & ECONOMICS -- Management Science.
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BUSINESS & ECONOMICS -- Organizational Behavior.
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| Genre/Form |
Study guides
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| Form |
Electronic book
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| Author |
Johnson, Billie, 1954- author.
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| LC no. |
2019008209 |
| ISBN |
9781604278057 |
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1604278056 |
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9781523124770 |
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1523124776 |
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