Ch. 1. Cyber-Commerce Reframing: A New Paradigm? -- Ch. 2. The Cyber-Economy -- Ch. 3. The Upcoming Cyber-Challenge -- Ch. 4. BPR: The Shortcomings -- Ch. 5. Reframing, Not Optimizing -- Ch. 6. Cyber-Commerce Reframing: The Approach -- Ch. 7. The New Role of Information Technology -- Ch. 8. The Human Resource Challenge -- Ch. 9. CCR: For Which Companies? -- Ch. 10. Cyber-Assessment as a Starting Point -- Case Study: eZoka Group -- Case Study: Multi-national IT Company -- Case Study: US-Based Internet Start-up
Bibliography
Includes bibliographical references (pages [207]-230) and index
