Title Forrester on how consumption has hanged / produced by Wall Street Journal

Published New York, NY : Wall Street Journal, 2020

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Description 1 online resource (10 minutes) Summary Consumer behavior is changing at rapid rates. TJ Keitt presents data from Forrester's US Customer Experience Index Notes Title from resource description page (viewed November 17, 2021) In English Subject Forrester (Firm) Consumer behavior. Customer loyalty. Branding (Marketing) Customer relations -- Management. COVID-19 Pandemic, 2020- -- Economic aspects branding. Branding (Marketing) Consumer behavior. Customer loyalty. Customer relations -- Management. Economics. Genre/Form lectures. Lectures. Lectures. Conférences. Form Streaming video Author Keitt, T. J., on-screen presenter Wall Street Journal (Firm), production company.

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