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Author
Clutterbuck, David.
Title
Making customers count / David Clutterbuck and Susan Kernaghan
Published
London : Mercury, 1991
Copies
Location
Call no.
Vol.
Availability
MELB
658.8120941 Clu/Mcc
AVAILABLE
Description
vi, 202 pages
Subject
Customer relations.
Author
Kernaghan, Sue.
ISBN
185251048X
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