Title Managing conversations with hostile adults : strategies for teachers / Georgia J. Kosmoski, Dennis R. Pollack

Published Thousand Oaks, Calif. : Corwin ; London : Sage, [2001] ©2001

Copies

Location	Call no.	Vol.	Availability
MELB	303.69024372 Kos/Mcw		AVAILABLE

Description xiv, 111 pages ; 23 cm Bibliography Includes bibliographical references and index Subject Communication in education -- United States. Conflict management -- United States. Author Pollack, Dennis R. ISBN 0803968116 (paperback)

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