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Book Cover
E-book
Author Trent, Nadia, author

Title From frozen soup to furniture and back again : supply chain strategy at Dolphin Coast Outreach / Nadia Trent, Cécile L'Hermitte
Published London : SAGE Publications: SAGE Business Cases Originals, 2023

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Description 1 online resource : illustrations
Series SAGE business cases
SAGE business cases
Summary The Dolphin Coast is a bustling municipality on South Africa's north-eastern coast. Dolphin Coast Outreach (DCO) is the community service arm of the local residents and ratepayers association. This charitable initiative was started by Deon and Megan during the first COVID-19 lockdown, but what started as an emergency frozen soup distribution network has grown to so much more. DCO now receives and distributes clothes, toys, books, infant formula, and more to individuals left destitute by the economic fallout of the pandemic. The organisation has grown rapidly and in all directions, and as a result the daily operations are 'organised chaos'. This is unsustainable for this voluntary organisation. It is time for DCO to be proactive about their supply chain strategy. This case study allows students an immersive view of the daily challenges of a community-based humanitarian organisation. It shows that for such an organisation to remain sustainable, donors' values need to be central to strategy. Four dominant donor profiles, developed in conjunction with DCO, are described in the case study, and students are challenged to develop supply chain strategies that meet the donors' value points
Notes Description based on XML content
Subject Business logistics.
Strategic planning.
Charity organization -- South Africa
Charity organization -- Case studies
Business logistics
Charity organization
Strategic planning
South Africa
Genre/Form Case studies
Form Electronic book
Author L'Hermitte, Cécile, author
ISBN 9781529617344
1529617340