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Book Cover
E-book
Author Gottwald, Mary

Title Clinical Governance : Improving The Quality Of Healthcare For Patients And Service Users
Published Maidenhead : McGraw-Hill Education, 2014

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Description 1 online resource (218 pages)
Contents Clinical Governance : Improving the quality of healthcarefor patients and service users; Clinical Governance; Praise for this book; Contents; List of tables; List of figures; Acknowledgements; Overview of the book; 1 Clinical governance: the context; Learning objectives; Introduction; Working definition of clinical governance; The birth of clinical governance; Impact of poor care; The government response; Government White Papers and reports; Defining clinical governance; The framework of clinical governance; Defining quality; Linking quality and clinical governance
Engagement of patients/service usersKey point summary; Implications for practice; End-of-chapter questions; References; 2 Quality: the key issues; Learning objective; Introduction; Needle stick injuries (NSIs); Hospital acquired infections (HAIs); Ventilator-acquired pneumonia (VAP); Violence, bullying and aggression (VBA); Pressure ulcers (PUs); Medication errors; Falls in the elderly; Key point summary; End-of-chapter questions; References; 3 Exploring quality failingswithin clinical contexts; Learning objectives; Introduction; Quality circles; Dimensions of quality: Maxwell 6
Dimensions of quality: 3 organizational dimensionsIshikawa's fishbone; SWOT; PESTLE/PEST; Key point summary; Implications for practice; End-of-chapter questions; References; 4 Developing clinical governance strategies through change management; Learning objectives; Introduction; Barriers to change; Managing resistance; Transition period for change; Developmental, transitional and transformational change; Diffusion of innovations model of change; The RAID model of change; Lewin's Force-Field Analysis model of change; The four A's model of change; Key point summary; Implications for practice
End-of-chapter questionsReferences; 5 Implementing clinical governance strategies through education and training; Learning objectives; Introduction; Learning; Formal learning; Informal learning; Lifelong learning; Continuing professional development; Individual, team and organizational levels of education and training; Identifying individual learning needs; Linking learning needs and personal development reviews; Learning organizations; Organizational culture; Worked examples of education and training; Key point summary; Implications for practice; End-of-chapter questions; References
6 How clinical governance can be supported through Evidence Based PracticeLearning objectives; Introduction; Definitions of EBP; Accountability; The link between EBP, quality assurance and clinical governance; Litigation and negligence; Defining the problem: using PICO; Finding the evidence: accessing information; Critically appraising the evidence; Issues and challenges; Values Based Practice; EBP and care pathways; EBP and care bundles; Key point summary; Implications for practice; End-of-chapter questions; References
Summary This is an accessible and practical guide to clinical governance in healthcare, designed to help practitioners and students deliver better care to patients
Notes 7 Implementing clinical governance through risk and complaints management
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Ambulatory medical care -- United States -- Organization
Ambulatory medical care -- Quality control
Medical care -- United States -- Quality control
POLITICAL SCIENCE -- Public Policy -- Social Security.
POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare.
HEALTH & FITNESS -- Holism.
HEALTH & FITNESS -- Reference.
MEDICAL -- Alternative Medicine.
MEDICAL -- Atlases.
MEDICAL -- Essays.
MEDICAL -- Family & General Practice.
MEDICAL -- Holistic Medicine.
MEDICAL -- Osteopathy.
Ambulatory medical care -- Quality control
Medical care -- Quality control
United States
Form Electronic book
Author Lansdown, Gail
ISBN 9780335262816
0335262813