Studying consumer behaviour -- Environmental influences on consumer behaviour (Culture and values ; Social class ; Social groups ; Family ; Personal influence and diffusion) -- Individual determinants of consumer behaviour (Personality and self-concept ; Motivation and involvement ; Information processing ; Learning and memory ; Attitudes ; Case studies) -- Consumer decision processes -- Additional dimensions (Modelling and researching consumer behaviour ; Consumerism ; Organisational-buyer behaviour)
Notes
Adapted from: Consumer behavior / David L. Loudon, Albert J. Della Bitta. 4th ed. New York : McGraw-Hill, c1993