1. Business-oriented process management / Ming-Chien Shan -- 2. Business process portfolio management: a strategic alignment perspective / Shawn Clark and Brian Cameron -- 3. Business process modeling / Donald R. Chand and Alina M. Chircu -- 4. Building semantic business process space for agile and efficient business processes management: ontology-based approach / Gunwoo Kim and Yongmoo Suh -- 5. Business process management and Six Sigma: leveraging the synergistic relationship / Suresh Subramoniam [and others] -- 6. Discrete event models for web service processes / Yuhong Yan and May Haydar -- 7. Enhancing e-commerce processes with alerts for credit card payment / Dickson K.W. Chiu [and others] -- 8. Integrating and measuring business and technology services in the context of enterprise architecture / Péter Fehér -- 9. Model-based validation of business processes / Alireza Pourshahid [and others] -- 10. On flexibility in business process management systems / Amit V. Deokar and Nazim Taskin -- 11. Extending workflows for knowledge flow automation / Surendra Sarnikar and J. Leon Zhao -- 12. Specification and performance characteristics of scientific grid workflows / Radu Prodan -- 13. Business process management in financial services / Randall E. Duran -- 14. Business process reengineering a sustained trend?: an analysis about the practice in major German companies / Thomas Hess and Dagmar Schuller
Summary
"This book generates a comprehensive overview of the recent advances in concepts, technologies, and applications that enable advanced business process management in various enterprises"--Provided by publisher