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Book Cover
E-book
Author Priezkalns, Eric

Title Revenue assurance : expert opinions for communications providers / Eric Priezkalns ; with David Lesham [and others]
Published Boca Raton, FL : Auerbach Publications, ©2011

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Description 1 online resource (xxxv, 337 pages) : illustrations
Contents 1. Beginning at the beginning -- 2. Revisiting the foundations of revenue assurance -- 3. Linking revenue assurance to fraud management -- 4. Strategy, scope, and synergy -- 5. Epistemology and metrics -- 6. Hammer and tongs : the tools of revenue assurance -- 7. Managing risk -- 8. Understanding controls -- 9. Serving the retail customer -- 10. Advanced themes in revenue assurance -- 11. The business of revenue assurance -- 12. Power to the people of revenue assurance -- 13. Tangents on the theme of revenue assurance -- 14. The future(s) of revenue assurance -- 15. Anecdotes from the edge of revenue assurance -- 16. It makes you think ..
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Telecommunication -- Management
Revenue management.
BUSINESS & ECONOMICS -- Industries -- Media & Communications.
TECHNOLOGY & ENGINEERING -- Telecommunications.
Revenue management
Telecommunication -- Management
Form Electronic book
Author Leshem, David
LC no. 2011017502
ISBN 9781439851517
1439851514
9781466508057
1466508051