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Author
Lishman, Heather, presenter
Title
Quality assessments versus customer generated review / Heather Lishman
Published
London : Henry Stewart Talks, 2015
Click on the following:
HSTalks Business & Management Collection
Copies
Description
1 online resource (1 streaming video file (31 min.)) : colour, sound
Series
Tourism marketing
Henry Stewart talks. Business and management collection. Tourism marketing
Contents
State/industry quality assessments -- Business assessments and awards -- Other quality assessments as part of entry criteria -- Customer generated reviews
Notes
Animated audio-visual presentation with synchronized narration
Title from title frames
Subject
Awards.
Consumer satisfaction.
Customer relations.
Online social networks.
Quality assurance.
Quality control.
Tourism -- Marketing
Tourism -- Standards
Awards and Prizes
Consumer Behavior
Quality Control
quality control.
Awards.
Consumer satisfaction.
Customer relations.
Online social networks.
Quality assurance.
Quality control.
Tourism -- Marketing.
Tourism -- Standards.
Form
Streaming video
Other Titles
HS talks
H.S. talks
HS talks
H.S. talks
HS talks
H.S. talks
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