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Title Social services administration in Hong Kong : theoretical issues and case studies / editors, Chan Kam Tong & Diana Mak
Published River Edge, N.J. : World Scientific, [2003]
Online access available from:
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Description 1 online resource (xiii, 237 pages) : illustrations
Contents 1. Prominent Issues Affecting Non-Governmental Organizations in Hong Kong and Its Implications to Social Work Education / Kam Tong Chan -- 2. The Dynamic Relationship among Different Functions of Supervision / Chi Chuen Yuen -- 3. Evaluating Social Work Effectiveness: An Illustration from a Comparative Evaluation of Three Labour Education Programs in Hong Kong / Henry Tai Kei Mok -- 4. Adaptation of an Organization to the Environment and Its Implication to Its Internal Structure: A Case Analysis of the Hong Kong Council of Social Service before Restructuring / Rachel Wai Chu Sezto -- 5. Towards Total Quality in Community Rehabilitation Network: The Experience of Implementing Total Quality Management / Ying Yin Chiu, Kam Tong Chan and Ivy Suk Yi Ho -- 6. Continuous Quality Improvement (CQI) in Grantham Hospital / Sau Chi Leung and Mei Lan Chan -- 7. The Implementation of Case Management Model: A Way Ahead for a Better Service Delivery System in Medical Social Service / Yuen Kan Tsoi -- 8. Customer Participation in Management Reform: Examples from Medical Social Service Settings / Zarina Chu Lee Lam -- 9. Establishment of a Computerized Management Information System in a Social Welfare Agency: A Case Illustration / Cliff Wai Cheung Au -- 10. Designing Performance Indicators for an Experimental Project: Multi-disciplinary Team for Elderly Street Sleepers / Winnie Wan Cheung Lam -- 11. Organizational Change: Case Analysis on the Formation of Integrated Team for Youth Service / Andy Wing Cheung Ho -- 12. A Case Study of an Administrator in a Social Service Organization: Morality and Strategy / Pauline Fung Yi Chan -- 13. Impacts of Welfare Reform on Non-governmental Organizations in Hong Kong: Future Research Agenda / Kam Tong Chan and Alan Sze
Summary This work collates a number of case studies by former students on the Master of Arts (social work) programme whose stream of study was social services administration. Many of these studies involved the action learning projects conducted by them. Academic colleagues and experienced administrators in the welfare and health sector also contribute their insights and experience regarding the major theoretical and conceptual issues in social services administration
Bibliography Includes bibliographical references
Notes Print version record
Subject Public welfare -- China -- Hong Kong.
Social service -- China -- Hong Kong.
Social work administration -- China -- Hong Kong.
Form Electronic book
Author Chan, Kam Tong, 1958-
Mak, Diana.
ISBN 1281928178
9789812775474 (electronic bk.)
9812775471 (electronic bk.)