| Description |
1 online resource |
| Contents |
Title -- Copyright -- About the Authors -- Preface -- Contents -- PART 1 Become a Professional -- Tip 1: Define Professionalism for Yourself -- Tip 2: Develop a Professional Attitude -- Be Enthusiastic and Positive -- Be Thankful! -- Tip 3: Respect Yourself -- Tip 4: Respect Others -- Tip 5: Be a Team Player -- Tip 6: Respect the Chain of Command -- Tip 7: Beware of Office Politics -- Tip 8: Develop Good Work Habits -- Tip 9: Act Like a Professional -- Tip 10: Professionalism Checklist -- PART 2 Mind Your Manners |
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Tip 11: Practice Gender-Neutral EtiquetteTip 12: Master Business Entertaining -- Be a Good Host -- Be a Good Guest -- Tip 13: Tip Appropriately -- Tip 14: Model Mealtime Etiquette -- Tip 15: Meet and Greet People -- Who Gets Introduced First? -- Being Introduced -- Shaking Hands -- What About Kissing or Hugging? -- Remember Names -- Tip 16: Mind Your Cubicle Manners -- Do�s and Don�ts for Cubicle Workers -- Tip 17: Don�t Blow Smoke -- Tip 18: Manners Checklist -- PART 3 Act Like a Professional -- Tip 19: Socialize Without Damaging Your Reputation |
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Tip 20: Have Professional RelationshipsTip 21: Network Like a Pro -- Overcoming Networking Anxiety -- Tip 22: Dress the Part -- Casual Dress Days -- Tip 23: Be Well Groomed -- Tips for Women -- Tips for Men -- What About Body Piercings and Tattoos? -- Tip 24: Communicate Professionally -- Tip 25: Be Assertive, Not Aggressive -- Tip 26: Watch Your Body Language -- Maintain Eye Contact -- Touch -- Posture -- Gestures -- Tip 27: Listen and Learn -- Tip 28: Give and Receive Feedback -- Giving Effective Feedback -- Receiving Feedback |
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Tip 29: Maximize Phone and E-Mail MessagesTelephone Time -- E-Mail Communication -- Tip 30: Communication Checklist -- PART 4 Improve Your Skills -- Tip 31: Keep Learning and Improving -- What Should Jan Do? -- Tip 32: Improve Your Writing Skills -- What Is Your Outcome? -- Who Is the Reader? -- Write -- Revise! -- Tip 33: Present Like a Pro -- Tip 34: Be a Problem Solver, Not a Problem -- Tip 35: Make Good Decisions -- Tip 36: Set and Achieve Goals -- Tip 37: Schedule Your Time -- Know Where Your Time Goes -- Prioritize Skillfully |
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Avoid Time WastersTip 38: Organize Your Workspace -- Tip 39: Manage Meetings Efficiently -- Tip 40: Improvement Checklist -- PART 5 Cope with Challenges -- Tip 41: Manage Difficult Situations -- Tip 42: Handle Mistakes and Apologies -- What Should Juan Do? -- Tips on Avoiding Mistakes and Making Apologies -- Tip 43: Defuse Conflict -- Different Tips for Different Types -- Tip 44: Manage Anger -- Tip 45: Interact Effectively with Difficult People -- Seven Difficult Personalities -- Tip 46: Deal with Pressure and Stress -- Tip 47: Avoid Gossip and Backbiting |
| Summary |
Annotation Knowing your job is an important step in getting ahead at work, but being good at your job may not be enough. You must also be thought of as a professional business person. Being a professional is more than being technically proficient. It's being able to communicate effectively, interact with others appropriately, and develop long-term, mutually beneficial relationships. This book was written to help you build your reputation as a true professional. If you practice the tips, you will develop the skills you need to succeed. We suggest that you take things slowly. Choose one tip to start with and when it becomes a habit, add one or two more. People with a reputation of professionalism are seen as those who are flexible and want to learn. As you change some habits, you will be noticed as someone others can depend on and trust |
| Audience |
Scholarly & Professional Course Technology |
| Subject |
Career development.
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Professional employees -- Training of
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Business etiquette.
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Business etiquette
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Career development
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Professional employees -- Training of
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| Form |
Electronic book
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| Author |
Haddock, Patricia, author
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Woodbury, Debbie, editor
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McDermott, Genevieve, editor
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Phillips, Nicole, Designed by.
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Lehl, Rich, Designed by.
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Mapson, Ralph, illustrator
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| ISBN |
9781560526971 |
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1560526971 |
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