Managing people -- Getting started -- Preparing to coach people -- Operating as a coach on the job -- Operating as a coach during a formal review -- Developing coaches for managing people -- The road to goodbye : when dismissal is the only solution -- A risk management approach to people management -- Preparing your workplace
Summary
"Improving Employee Performance through Workplace Coaching is essential reading for managers who want to improve employee performance and prevent costly employee dismissals and disputes through early intervention procedures. Drawing upon the authors' experience of developing a risk management approach to people management, this book covers all the tools required for implementing a performance management system. Illustrated with case studies, Improving Employee Performance through Workplace Coaching provides an easy-to-use "building block" approach to managing the learning process. It is written in an accessible and clear style for both senior and line managers."--BOOK JACKET
