| Description |
1 online resource (xxii, 197 pages) |
| Contents |
Domino's Pizza, New York City : coaching frontline workers to succeed in the world's toughest pizza market -- Don't hire warm bodies, hire warm people! -- Recent immigrants have much to offer -- Teach philosophy and opportunity first -- Next, teach customer service -- Create a common language of incentives -- Teach the benefits of honesty, hard work, loyalty, teamwork, and trust -- Connect on a personal level : show respect, appreciation, and support -- Make the rules for promotion public, and put the bottom 10 percent of your employees "on notice" -- How to give feedback and conduct performance appraisals -- Sample philosophy/vision statements, training tools, forms, and more |
| Summary |
Praise for Hire the American Dream. "I learned early on that Dave Melton had cracked the code(about hiring and retaining great people) in his Manhattan franchise. His employees, who are all immigrants to the United States, areextremely loyal and are committed to customer service."--The Foreword by David A. Brandon, Chairman and CEO, Domino's Pizza, Inc. "This is a must-read book for anyone managing or interested in starting a business, especially in the role of a franchisee. It's loaded with keen insights and best practices for interviewing, hiring, and motivating employees |
| Notes |
Includes index |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
Employee motivation -- United States
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Working poor -- United States
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Minimum wage -- United States
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BUSINESS & ECONOMICS -- Workplace Culture.
|
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BUSINESS & ECONOMICS -- Human Resources & Personnel Management.
|
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Employee motivation
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Minimum wage
|
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Working poor
|
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United States
|
| Form |
Electronic book
|
| Author |
McIntyre, Tim
|
| ISBN |
9780470466377 |
|
0470466375 |
|
9780470466384 |
|
0470466383 |
|
9780470438282 |
|
0470438282 |
|
