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Authors (Last name first) (1-5 of 5)
Michelli, Joseph A., 1960-
1 2020 The Airbnb way : 5 leadership lessons for igniting growth through loyalty, community, and belonging Michelli, Joseph A., 1960- author. New York : McGraw-Hill, [2020] Rating: Electronic Resources
2 2019 The Airbnb Way 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging Michelli, Joseph A., 1960- author. Rating: Electronic Resources More...
3 2016 Driven to delight : delivering world-class customer experience the Mercedes-Benz way Michelli, Joseph A., 1960- author. New York : McGraw-Hill, [2016] Rating: Electronic Resources
4 2014 Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people Michelli, Joseph A., 1960- author. New York : McGraw-Hill Education, [2014] Rating: Electronic Resources
5 2008 The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company Michelli, Joseph A., 1960- Rating: Electronic Resources
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The Airbnb way : 5 leadership lessons for igniting growth through loyalty, community, and belonging