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Book Cover
Author Mustafa, Esam, author

Title Service innovation / Esam Mustafa
Published Abingdon, Oxon : Routledge, Taylor & Francis Group, 2019
Online access available from:
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Description 1 online resource
Series Routledge studies in innovation, organizations and technology
Routledge studies in innovation, organization and technology
Contents What is service -- What is innovation? -- Innovation in service -- Service innovation performance -- The future of service innovation
Summary This book looks at service innovation, service industries, and innovation performance in services. It seeks a broader explanation and understanding of services, service innovation and its performance, and the future of service innovation in different service industries. In addition, it discusses service domination in the big economies around the world and how that was created and supported by service innovation. The book will be useful for academics interested in service innovation as well as practitioners in the service business
Bibliography Includes bibliographical references and index
Notes Esam Mustafa is Professor at the Department of Management and Law at Vancouver Island University. He is also Academic Expert at the Department of Economics, Finance and Operations Management at Athabasca University. He is Chartered Manager, Operation Manager, Project Manager and Business Researcher with demonstrated working experience in the Higher Education and Management industries
Description based on print version record
Subject Service industries -- Technological innovations
Technological innovations -- Economic aspects
Form Electronic book
ISBN 0429456816 (electronic bk.)
0429852843 (Mobipocket ebook)
0429852851 (ePub ebook)
042985286X (PDF ebook)
9780429456817 (electronic bk.)
9780429852848 (Mobipocket ebook)
9780429852855 (ePub ebook)
9780429852862 (PDF ebook)