| Description |
1 online resource (338 p.) |
| Contents |
Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Foreword -- Acknowledgments -- About the Author -- Introduction -- Chapter 1 Having the Top Job Doesn't Make You the Leader -- Looking for Eggs in a Shoe Shop -- When the Eggs Have Passed Their Use-by Date -- Empathy Is Only Half the Story -- Group Empathy -- The Leader's Power Tools -- Conclusion -- Note -- Chapter 2 Unity in the War Room -- Letting Go of Old Paradigms -- What Is in the Gap? -- Discovering the Strange Attractors in Groups -- Forming Connections on New Criteria Feelings Are an Organization's Life Blood -- Increasing Cohesion -- To Alienate and Exclude Is Too Easy -- Eight Behaviors Defensive Leaders Overuse -- Responsive Behaviors Build Relationships -- Why People Reject You and What You Can Do About It -- Feeling Rejected Is a Powerful Emotion -- Seven Reasons Why People Reject You -- What Can You Do About This? -- Conclusion -- References -- Chapter 3 The Profound Value of Movement and Distance for Leaders -- Navigating the Complexity of Multi-Force Stakeholder Dynamics -- Championing Subjective Measures The Downside of Empathy-Too Close for Comfort -- Danger Territory: When the Chasm Emerges, and the Lifelines are Down -- Leader-led -- Group-Centered Leadership -- Leading Group-Centered Discussions -- Who Is In, Who Is Out, and Why That Matters -- How Do We Include or Exclude? -- It's Too Easy to Exclude -- Mindset and Language -- Every Word Matters -- References -- Chapter 4 Reading People Not Content -- Navigating the Right Relationships with Multiple Stakeholders -- Mind the Gap -- Interpersonal Perception Matters -- The Sociometric Jolt -- Reading the Emotional Tone of the Group Just Who Is the Customer? -- From Chugging Along to Overdrive: Presentations and Decisions -- Collaboration -- System Not Linear Thinking in Learning to Read People -- Conclusion -- Notes -- Chapter 5 The Everyday Relationships We Fail to Recognize: Structure Is Only Half the Picture -- Structure Is Only Half the Picture -- No Surprises -- Aligning with the Stars -- System Failure in Plain Sight -- At the Heart of the Matter -- Ambivalence in Action -- Gang Behavior versus Companionship -- The Best Business Relationships Are Emotional -- Push the Reset Button in Informal Relationships The Glaring Gap in Business Continuity Planning -- Informal Networks Cut Across Structural Lines -- The World Once Seemed Flat: Why Do We Act If It Still Is? -- Just What Is Going on Here? -- Conclusion -- Works Cited -- Chapter 6 The Power of Purpose -- Focus Preparation on Outcomes, Not Content -- Are You More Likely to Invite and Inspire or to Consult and Manipulate? -- So, What Does Work? -- The Invite and Inspire Mindset -- Alignment Encompasses Significant Differences -- Keeping Your Ego Out of the Equation -- Alignment Encompasses Significant Differences -- Conclusion -- References |
| Summary |
There's an epidemic of leadership failure--whether something as small as a meeting, or as large as implementing enterprise wide change. Leaders know that sinking feeling when a gap emerges between themselves and the groups they most need to engage with. Leaders and business schools are looking in the wrong places for the cause. What holds most leaders back, as if their foot is always on the brake, is their failure to engage, and gain alignment. This book shows the reasons why. Leaders rarely recognise that: Shaping group behavior is describable as a process, which they can learn. Instead, they unconsciously fall into relationship patterns influenced by early family experiences. Informal relationship patterns have a dramatic effect on results, which is why birds in flight manage to alter course without bumping into each other. Leadership and collaboration are primarily a matter of principles and process, and not personality and content alone. If leaders master the process, they achieve consistent results. This book reveals the leadership levers to release the power of relationships for exceptional participation, alignment and results in organizations. It enables leaders to mine the brilliance that often lies dormant and untapped within their organizations. Readers will have the principles and tools to go beyond the agenda, truly engage with those around them, and release untapped capacities within their organizations. These qualities and skills will inspire associates and employees |
| Notes |
Description based upon print version of record |
| Subject |
College teaching -- United States
|
|
Graduate teaching assistants -- Training of
|
|
College teaching
|
|
Graduate teaching assistants -- Training of
|
|
United States
|
| Form |
Electronic book
|
| Author |
Genova, Lauren A
|
|
Greenlee, John Wyatt
|
|
Samuel, Derina S
|
|
Ouellett, Mathew L
|
| ISBN |
9781642671629 |
|
1642671622 |
|
