Description |
1 online resource (96 pages) |
Contents |
Preliminaries -- Table of Contents -- Editorial: Emotions and coping with conflict: An introduction -- Emotional labour and negative job outcomes: An evaluation of the mediating role of emotional dissonance -- The expression of suppression: Loss and emotional labour in narratives of organisational change -- The impact of negative mood on team performance -- The downside of coping: Work-family conflict, employee burnout and the moderating effects of coping strategies -- An integrative model of perceived available support, work-family conflict and support mobilisation |
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Epilogue: Promising research opportunities in emotions and coping with conflict |
Summary |
An understanding of behaviour in the work environment is not complete until we understand the nature and effect of human emotion. We all experience emotions that affect the way we feel and behave at work. This is particularly so in conflict situations where the level of interaction between individuals results in exposure to emotions on a regular basis |
Notes |
Print version record |
Subject |
Work -- Psychological aspects.
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Emotions -- Social aspects
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Emotions -- Social aspects
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Work -- Psychological aspects
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Form |
Electronic book
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Author |
Ashlea Troth
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ISBN |
9780975771099 |
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0975771094 |
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1433701294 |
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9781433701290 |
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