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Book Cover
E-book
Author Peter Jordan

Title Managing Emotions and Conflict in the Workplace
Published Maleny : EContent Management Pty Ltd., 2006

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Description 1 online resource (96 pages)
Contents Preliminaries -- Table of Contents -- Editorial: Emotions and coping with conflict: An introduction -- Emotional labour and negative job outcomes: An evaluation of the mediating role of emotional dissonance -- The expression of suppression: Loss and emotional labour in narratives of organisational change -- The impact of negative mood on team performance -- The downside of coping: Work-family conflict, employee burnout and the moderating effects of coping strategies -- An integrative model of perceived available support, work-family conflict and support mobilisation
Epilogue: Promising research opportunities in emotions and coping with conflict
Summary An understanding of behaviour in the work environment is not complete until we understand the nature and effect of human emotion. We all experience emotions that affect the way we feel and behave at work. This is particularly so in conflict situations where the level of interaction between individuals results in exposure to emotions on a regular basis
Notes Print version record
Subject Work -- Psychological aspects.
Emotions -- Social aspects
Emotions -- Social aspects
Work -- Psychological aspects
Form Electronic book
Author Ashlea Troth
ISBN 9780975771099
0975771094
1433701294
9781433701290