pt. I. Motivation and Context -- 1. Why Pricing Operations and Six Sigma Pricing -- 2. Profit Leaks from Inefficient Pricing Operations -- 3. Case Study -- Pricing Operations and Six Sigma Pricing -- pt. II. Basics -- Pricing Operations and Six Sigma -- 4. Price and Pricing -- 5. Pricing Operations -- 6. Six Sigma -- 7. Tools for Six Sigma -- pt. III. Doing a Six Sigma Pricing Project -- 8. Selecting a Six Sigma Pricing Project -- 9. Define Phase -- 10. Measure Phase -- 11. Analyze Phase -- 12. Improve and Control Phases -- pt. IV. Enterprisewide Deployment -- 13. Deploying Six Sigma Pricing Enterprisewide -- 14. The Takeaway