Book Cover
E-book
Author Gillin, Paul

Title Social marketing to the business customer : listen to your B2B market, generate major account leads, and build client relationships / Paul Gillin, Eric Schwartzman
Published Hoboken, N.J. : Wiley, ©2011

Copies

Description 1 online resource (xxii, 250 pages) : illustrations
Contents Social Marketing to the Business customer; Contents; Foreword; Acknowledgments; How to Use This Book; Preface; Part One: Setting the Table; Chapter One: The Changing Rules of B2B Marketing; Chapter Two: Seven Ways You Can Use Social Media; Chapter Three: Winning Buy-In and Resources; Chapter Four: Creating a Social Organization; Chapter Five: Creating and Enforcing Social Media Policies; Part Two: Tools and Tactics; Chapter Six: Learning by Listening; Chapter Seven: Understanding Search; Chapter Eight: Choosing Platforms; Chapter Nine: A Non-Techie's Guide to Choosing Platforms
Part Three: Going to MarketChapter Ten: Social Platforms in Use; Chapter Eleven: Pick Your Spots: Planning Social Marketing Campaigns; Chapter Twelve: Lead Generation; Chapter Thirteen: Profiting from Communities; Chapter Fourteen: Return on Investment; Chapter Fifteen: What's Next for B2B Social Media?; Appendix: Elements of a Social Media Policy; Notes; About the Authors; Index
Summary The social media craze has, ironically, given birth to one of the biggest booms in recent book publishing. The gaping hole in this market, however, is B2B. Nearly every social media book that's been published either targets the consumer market or treats B2B as an afterthought. If you search for "B2B social media marketing" on Amazon, the results revealed not a single relevant title. In fact, Paul's own two social media books both turn up in the top 10 results, despite the fact that neither of them directly targets this market. This is a stunning gap, given that some of the earliest adopters of social media were B2B companies like IBM, Sun Microsystems and Cisco. There is also plentiful evidence that B2B marketers are hungry for information about this topic. At the recent Inbound Marketing Summit in Boston, a show of hands from the audience of 350 marketers revealed that about 70% identified themselves as B2B. The authors' own consulting and speaking engagements, which were principally to consumer audiences a couple of years ago, are now almost entirely to B2B companies and trade associations. The Business Marketing Association estimates B2B marketing spending at over $80 billion annually. Among the top 50 companies on the Fortune 500, nearly all have significant B2B sales. What's more, the B2B market tends to be less price sensitive than the consumer market, meaning that readers are more likely to pay a premium price for specialized guide and to buy in quantity. How Businesses Reach Businesses will build upon our extensive experience in this space, the authors' two successful social media books, and more than a decade of collective immersion in this topic. This will be a hands-on guide with plentiful examples, case studies and best practices. It will focus on the channels that are proving most effective for B2B marketers as well as on the topics that are unique to this segment, including prospecting for clients, long selling cycles and high-ticket items, using social media for long-term client relationships, corporate transparency and policies, etc."
Bibliography Includes bibliographical references and index
Notes English
Print version record
Subject Internet marketing.
Marketing -- Social aspects
Social media.
social media.
BUSINESS & ECONOMICS -- Marketing -- Telemarketing.
BUSINESS & ECONOMICS -- Marketing -- Multilevel.
BUSINESS & ECONOMICS -- Mail Order.
BUSINESS & ECONOMICS -- Marketing -- Direct.
BUSINESS & ECONOMICS -- E-Commerce -- Internet Marketing.
Internet marketing
Marketing -- Social aspects
Social media
Marknadsföring via internet.
Marknadsföring -- sociala aspekter.
Form Electronic book
Author Schwartzman, Eric
ISBN 9780470939734
0470939737
1280767367
9781280767364
9786613678133
6613678139