Title Systems thinking : from heresy to practice : public and private sector studies / edited by Keivan Zokaei, John Seddon and Brendan O'Donovan

Published Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2011

Online access available from: ProQuest Ebook Central (owned titles)    View Resource Record

Click on the following:
Springer eBooks
Springer Business & Management eBooks

Copies

Description 1 online resource (xix, 282 pages) : illustrations Contents pt. 1. Systems thinking in public sector -- pt. 2. Systems thinking in private sector Summary "Systems Thinking is a topic which is at the forefront of how we think about management in the Public Sector and Service Industries. This collection from leading thinkers in the field takes a case study approach to a variety of issues which encompass topics such as Banking, Electrical Distribution, Manufacturing and Adult Social Care"-- Provided by publisher Bibliography Includes bibliographical references and index Notes English Print version record Subject Organizational effectiveness. System analysis Decision making. Total quality management. Customer relations. systems analysis. decision making. Management decision making. BUSINESS & ECONOMICS -- Operations Research. BUSINESS & ECONOMICS -- Industries -- General. SOCIAL SCIENCE -- Human Geography. BUSINESS & ECONOMICS -- Workplace Culture. BUSINESS & ECONOMICS -- Corporate Governance. BUSINESS & ECONOMICS -- Leadership. BUSINESS & ECONOMICS -- Organizational Development. Business and Management. Customer relations Decision making Organizational effectiveness System analysis Total quality management Form Electronic book Author Zokaei, Keivan, editor Seddon, John, 1952- editor. O'Donovan, Brendan, editor ISBN 9780230299221 0230299229 9786612999413 6612999411

  Permalink