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Author Sheppardson, Chris, 1962- author.

Title A time of change in hospitality leadership / Chris Sheppardson
Edition First edition
Published New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2020
Online access available from:
ProQuest Ebook Central    View Resource Record  


Description 1 online resource (1 PDF (xxvi, 245 pages) :) illustrations (some color)
Series Tourism and hospitality management collection, 2375-9631
Tourism and hospitality management collection. 2375-9631
Contents Part I. Leadership at the heart of business. Chapter 1. Why is leadership of such importance? ; Chapter 2. Trust is the foundation stone of everything ; Chapter 3. Service and sustainability: cousins centralto the progressive business ; Chapter 4. How has the development in AI impacted on leadership on people and the industry? ; Chapter 5. Boards have struggled. Should they change in structure? ; Chapter 6. The hard facts: what do leaders really think? -- Part II. Leadership in society. Chapter 7. To lead, to serve: society as well as business -- Part III. Leadership and people. Chapter 8. Do I trust in you? Do I feel safe? ; Chapter 9. should leaders be visible? ; Chapter 10. Attracting the best talent: nurturingof the young ; Chapter 11. The power of networking ; Chapter 12. The dyslexia myth -- the catalyst for many leaders -- Part IV. What does the past tell us? Chapter 13. What does history tell us is important about leadership? -- Part V. Studies in leadership -- Part VI. What lies next? Chapter 14. The test of character that can make a difference
Summary This book is an introduction to the challenge of modern leadership. Leadership has changed from the traditional perspective to be one which is far broader based, with more expected and asked. Leaders today need to consider their stakeholders, their employees, the communities and society in which they operate, the environment, culture, and trends. The world has changed so much in the last ten years and many are lagging behind in their understanding. At the same time, we are about to witness a change in generations and the question arises as to whether industry is ready to empower and pass on the baton of leadership?The main goals are to help students to understand what will be asked of them as they become leaders. It is aimed to challenge perceptions, thinking, and knowledge. Also, it aims to prepare students to identify how leadership has changed people's lives and help develop critical thinking about the role of leaders in business and in society
Analysis Artificial intelligence (AI)
Baby boomers
Chief executive officer (CEO)
Chief financial officer (CFO)
Chief marketing officer (CMO)
Chief operating officer (COO)
Diversity & inclusion (D&I)
Gen Z
Human resources director (HRD)
Managing director (MD)
Mergers & acquisitions (M&A)
Silent generation
Bibliography Includes bibliographical references (pages 231-237) and index
Notes Description based on PDF viewed 10/19/2020
Subject Hospitality industry.
Genre/Form Electronic books.
Form Electronic book
ISBN 1952538556