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Book Cover
E-book
Author Sheppardson, Chris, 1962- author.

Title Hospitality : a new dawn in sustainability & service / Chris Sheppardson
Edition First edition
Published New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2021

Copies

Description 1 online resource (1 PDF (xxx, 156 pages))
Series Tourism and hospitality management collection, 2375-9631
Tourism and hospitality management collection. 2375-9631
Contents Chapter 1. How economic sustainability lost its way -- Chapter 2. Sustainable business -- Chapter 3. Social renewal -- Chapter 4. Cultural sustainability -- Chapter 5. Change to the work place -- Chapter 6. Sustainability through food -- Chapter 7. The cousins -- sustainability and service -- Chapter 8. Nothing is more important than trust and telationships -- Chapter 9. An industry of hope and optimism, one which can break barriers -- Chapter 10. Service is purpose
Summary This book is an introduction to one of the fast developing core pillars in all business, sustainability, as well as how it is tied into the concept of service. Much has changed during the Covid-19 pandemic and we are seeing companies redefine their value propositions with leaders, once again, returning to core basics and beginning to lead through strong pillars. The new emerging generations are demanding and expecting more. The bar has been raised and the challenge for all leaders is to meet this.There are new leaders emerging with strong visions of the future. As difficult as 2020 has been, we could well be sitting on the brink of a new age in both sustainability and in service. Out of the dark times could come alot of good but it will require new styles of leadership to what has be seen over the last 20 years
Analysis Hospitality
Sustainability
Service
Chief executive officer (CEO)
Managing director (MD)
Human resources director (HRD)
Millennials
Gen Z
BAME
Diversity
C-suite
Food
Culture
Economic
Environmental
Social
Society
Mergers & acquisitions (M&A)
Hotels
Food service
Restaurants
Chefs
Cuisine
Bibliography Includes bibliographical references (pages 145-149) and index
Notes Description based on PDF viewed 01/20/2021
Subject Hospitality industry -- Management
Hospitality industry -- Environmental aspects
Sustainable development.
Sustainability.
sustainable development.
Hospitality industry -- Management
Sustainability
Sustainable development
Form Electronic book
ISBN 9781953349736
1953349730