FrontMatter -- Reviewers -- Acknowledgments -- Contents -- 1 Introduction -- 2 The Institute of Medicine Study on the Future of Emergency Care -- 3 Workshop in Salt Lake City, Utah -- 4 Workshop in Chicago, Illinois -- 5 Workshop in New Orleans, Louisiana -- 6 Capstone Workshop in Washington, D.C. -- Appendixes -- Appendix A Workshop Agendas -- Appendix B Workshop Attendees -- Appendix C Acronyms