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Author Morales, Sabrina M., author

Title JetBlue : balancing passenger privacy and airline security / Sabrina M. Morales, Nora R. Somerville, James S. O'Rourke
Published London : SAGE Publications Ltd, 2017
Online access available from:
Sage Business Cases    View Resource Record  


Description 1 online resource
Series SAGE Knowledge. Cases
SAGE Knowledge. Cases
Summary In the aftermath of the 9/11 attacks, security on the nations commercial airlines becomes a significant issue for the government, carriers, and passengers who fly each day. In response to a request from a U.S. Defense Department contractor, JetBlue turns over detailed information about passengers traveling on the discount carrier, including travel dates, destinations, home addresses and credit card numbers. After initially denying the charge, JetBlue officials later defend their actions. Privacy advocates, homeland security officials, and other commercial airlines wait for public reaction to JetBlues actions and statements
Notes Originally published: Morales, S. M., Somerville, N. R., & ORourke, J. S. (2004). JetBlue: Balancing passenger privacy and airline security. 04-06. Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame
Description based on XML content
Subject JetBlue Airways.
Airlines -- Security measures.
Privacy, Right of.
Form Electronic book
Author Somerville, Nora R., author
O'Rourke, James S., 1946- author
ISBN 9781526406033 (ebook)